How to Choose a Pest Control Company in Canberra

There are many pest control companies in Canberra to choose from. The question is: how do you choose the right one, especially when they all seem the same? In this post blog, we outline how to choose a pest control company in Canberra.

Experience and Expertise

It goes without saying that a pest control company in Canberra should be technically competent and highly experienced. A good pest control company is able to treat a wide range of pests, including ants, cockroaches, spiders, rats, mice and wasps. To treat termites in Canberra, a pest control company requires additional expertise, along with authorisation from the ACT Government (Guidelines for Termite Control in the ACT).

Environmental Authorisation

Although pest control companies in Canberra aren’t licensed as such, they must be able to obtain an Environmental Authorisation from the Environment Protection Authority (EPA) in the ACT. An Environmental Authorisation enables a pest controller to use and dispose of “Schedule 7” commercial-grade pest control chemicals in Canberra.

The EPA only issues Environmental Authorisations to qualified and reputable pest control businesses in Canberra. The owners of most pest control businesses have completed some form of industry training, such as a TAFE course. Canberra consumers can check the EPA register to ascertain if a pest controller has an Environmental Authorisation.

Important Note: as not all pest control companies in Canberra are authorised to deal with termites, Environmental Authorisations can vary in terms of permitted activities.

Insurance

It’s important that the pest control company you choose is fully insured. A reputable pest control company in Canberra will have a sufficient amount of Public Liability insurance to cover any potential claims for property damage and/or personal injury. If you’re unsure about the insurance status of a pest control company, it’s perfectly acceptable to ask to see an insurance certificate.

Positive Online Reviews

An established and reputable pest control company in Canberra is likely to have a high number of favourable reviews on Google My Business and Facebook. Online reviews should appear genuine and provide insight into the service experience. It’s important to note that many good businesses get the occasional negative review, so keep an open mind when weighing up the overall significance of a “complaint” post.

Local Presence and Commitment

A pest control company that’s based in Canberra is more likely to understand the local geography, ecosystems and environmental laws, as well as the Territory’s general vibe. A pest control company that’s committed to Canberra will endeavour to be courteous, respectful and honest in all its local dealings. In addition, a local pest control company is more likely to employ local workers.

Responsiveness

The best pest control companies in Canberra are responsive when it comes to returning calls and dealing with pest emergencies, such as European wasps and termites. A responsive pest control company is punctual and communicative (particularly when running late). Just bear in mind that a pest controller can get held up on a job, particularly when it involves termites.

How does ACT Pest Control stack up?

Experience and Expertise

The owner of ACT Pest Control has over 20 years of pest control experience.

Environmental Authorisation

ACT Pest Control is permitted by the EPA to provide urban pest control services in Canberra – covering insects, small rodents (rats, mice) and timber pests (termites, borers).

Insurance